By opting in to receive SMS messages from Serenity Care, you consent to receive text communications related to our services, including appointment reminders, service updates, eligibility notifications, enrollment information, and other relevant communications. Your phone number and personal information will never be sold or shared with third parties for marketing purposes.

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Serenity Cares. This includes SMS messages for customer care, account notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://serenitycaresmi.com/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.

If you have provided consent to receive SMS messages, you may receive communications regarding upcoming appointments, changes to your care schedule, important service updates, eligibility status, required documentation, or enrollment-related notifications. A typical message may include a reminder such as: “Hello, this is a reminder from Serenity Care about your upcoming assessment on [Date] at [Time]. Reply STOP at any time to unsubscribe.”

The number of text messages you receive may vary depending on your services and level of engagement. In some cases, you may receive between one and fifteen messages per week based on your appointment schedule, service updates, or administrative needs.

Standard message and data charges may apply for all SMS communications and are determined by your mobile carrier’s pricing plan. These fees may vary depending on whether messages are sent domestically or internationally.

You may choose to opt in to SMS communications by completing a written or electronic consent form, or by providing verbal consent during an enrollment call, intake appointment, or service-related discussion with Serenity Care.

You may opt out of receiving SMS messages at any time by replying STOP to any text message sent by Serenity Care. If you prefer, you may also contact us directly at (313) 734-0565 to request removal from our SMS messaging list.

If you require assistance or experience issues with SMS communications, you may reply HELP to any message, contact us directly at (313) 734-0565, or visit Privacy Policy and Terms Of Service for additional information.

By opting in to SMS communications, you acknowledge and agree to the SMS Terms & Conditions of Serenity Care as outlined above.

For further information or questions, please contact Serenity Care at (313) 734-0565.